Foreword
Thank you for purchasing our Single Pocket Banknote Counting Machine. This user manual will help you to get start with that counter and describe its setup and operating procedures. We recommend you to read carefully of the operating instructions before using the device.
Abbreviations and Acronyms Used
UV | Ultraviolet |
IR | Infrared |
MG | Magnetic |
CIS | Contact Image Sensor |
PC | Personal Computer |
LCD | Liquid Crystal Display |
USB | Universal Serial Bus |
Trouble Shooting List Product Introduction
Error code
Reason
Solution
El: UV Error UV Fake Count the banknotes again to check if the problem persists. • Make sure that the device is not under any direct strong light source as this is the UV sensors can interfere. • Clean the sensors and remove dust, which accidentally blocked the sensors. • If the bill is genuine, lower the sensitivity of UV and count the bill again. EZ: Double Error Double Notes Tight the feeding gap E3: Chain Error Chain Notes E4: Skew Error Skew Notes E6: Half Error Half Notes Pick out the half notes E9: Image Error Image Board And Display Board Communication Anomalous Check the connection of the main board with display board ElO: Image Error Multi reason Need count again or collect data Ell: Denomination Error Happen under Sort Mode Change to MIX mode ElZ: Image Error Unknown Notes Need count again or collect data El3:lmage Error Image Error Need count again or collect data El4:lmage Error Image Error Need count again or collect data ElS: Image Error Unknown Notes Need count again or collect data El6: Denomination Error Face Difference Need organize the face and count again El 7: Denomination Error Orientation Difference organize the orientation and count again El 9: Version Error Notes Issue Version Difference Turn off the sorting function EZO-E26: MT MG Error MT MG Anomalous • Count the bill a second time to check if the problem persists. • Clean the magnetic sensors with a banknote cleaning card. • If the bill is genuine, lower it the MG sensitivity and count the bill again. E27: IR Error Black List Ask to the distributor E30-89: IR Error IR Anomalous Need to update software |
NO. CD Item Stacker NO. ® Item Machine sticker ® Stacker Sensor @) Power Socket ® Impeller 4.3″ Touch Display ® ® Power Switch RS232 port @ Hopper Sensor @ USB port ® Hopper Guides @ Android port (J) Feeding Gap Adjusting knob @ R45 port (LAN) Handle |